MODA Donation Policy


At MODA Gifting, we support our community through charitable contributions. Due to high demand, we've established the following guidelines:

Our Guidelines:

  • Local Focus: We prioritize in-kind gift donations for organizations in Brunswick, Medina County, and Cleveland whose missions align with our values.
  • One Per Year: Each eligible organization may receive one approved donation per calendar year.
  • Holiday Blackout: No donations can be fulfilled from October 1st to December 31st annually.

To Request a Donation: Email Hannah@modagifting.com with your organization's name, mission, 501(c)(3) status (if applicable), event description, required date, and contact information.

We appreciate your understanding as we manage our community contributions effectively.

 

MODA Privacy Policy


Your privacy is paramount at MODA Gifting. This policy explains how we handle your information when you interact with our services.

1. Information We Collect: 

We collect data needed to fulfill orders and improve your experience, including:

  • Contact & Recipient Details: Names, addresses, emails, and phone numbers for both you and your gift recipients.
  • Payment Information: Processed securely by third-party partners; we do not store your full card details.
  • Communications: Records of your inquiries and feedback.
  • Website Usage: Data collected via cookies to enhance site functionality (e.g., IP address, pages viewed).

2. How We Use Your Information:

We use your information exclusively to:

  • Process and deliver your gift orders.
  • Communicate with you about your orders and inquiries.
  • Improve our offerings and website.
  • Send occasional updates on specials and new products (you can opt-out).

3. Information Sharing & Security:

  • Confidentiality: We never sell, rent, or share your personal information with third parties for their marketing purposes.
  • Service Partners: We share only necessary information with trusted partners (like payment processors and shippers) to fulfill your orders. These partners are obligated to protect your data.
  • Security: Our website uses secure servers and encryption to protect your data during transactions. While no system is 100% secure, we implement strong measures to safeguard your information.

 

MODA Return Policy


Your satisfaction matters.

  • Eligible Returns: Unopened, unused, non-personalized gifts can be returned within 7 days of receipt.
  • Non-Returnable: Personalized/customized items, perishable food, gift cards, and final sale items.
  • Damaged/Incorrect: Contact us at support@modagifting.com or 330-220-0088 within 48 hours of delivery with photos and your order number for a replacement or refund.
  • How to Return: Email support@modagifting.com with your order number and reason. Approved refunds exclude original shipping; return shipping is your responsibility.